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Business investigation

Insurance Fraud & Personal Injury Claim Investigation

Suspect insurance fraud or a questionable personal injury or disability claim? Santos Recherchebureau investigates carefully, with a report usable towards insurers or in court.

Objective investigation when an insurance or personal injury claim is in doubt

Santos Recherchebureau supports insurers, employers and occupational health services in investigating insurance fraud, including questionable personal injury claims and disability (AOV) claims. Through targeted, proportionate investigation, we document the actual situation so a claim can be assessed on the facts.

When is an insurance fraud investigation appropriate?

Insurance fraud and exaggerated or fabricated injury claims are costly and hard to prove without solid investigation. Signs that may warrant an investigation:

  • Activities by the claimant that don't match the stated limitations, for example strenuous physical work or sport during a personal injury or disability claim.
  • Inconsistencies between the reported circumstances and available information.
  • Repeated or unusually high-value claims with the same insurer or employer.
  • Social media activity that doesn't match the stated incapacity.

What we can do for you

Santos Recherchebureau carries out insurance investigations within the legal framework, including the Dutch Association of Insurers' Code of Conduct for Personal Investigations:

  • Surveillance investigation: static and dynamic surveillance to document a claimant's actual physical capacity.
  • Public-source research: including social media, within GDPR limits.
  • Circumstance investigation: reconstruction and verification of the reported circumstances of a loss or accident.
  • Reporting suitable for insurers or court: an objective, legally sound report you can use when assessing the claim.

Why Santos Recherchebureau?

As a licensed investigation bureau (POB 7635), we operate under the Wpbr, GDPR and the Code of Conduct for Personal Investigations. Our investigators gather evidence proportionately and carefully, so a report holds up in a dispute or legal proceeding.

Take the first step

Do you doubt the accuracy of a personal injury, disability or other insurance claim? Get in touch for a free, no-obligation intake call.

Santos Recherchebureau: objective investigation into insurance fraud and personal injury claims.

All investigations are carried out by licensed investigators (POB 7635), within the framework of the Dutch Private Security Organisations and Investigation Bureaus Act (Wpbr) and the GDPR. Read more on our page Is hiring a private investigator legal?

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What clients say about us

Want to know what we can do for you?

Get in touch, free and without obligation. We respond within 24 hours and think along with you, discreetly.

4.9/5 · 16 reviews on Google · Licensed investigation bureau · POB 7635

Licensed by Justice & Security · POB 7635
Registered with the Dutch DPA · FG014825
100% discreet & confidential
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